Shreveport Water Bills Are Changing

Water bills in Shreveport are changing.

The new system is now online and easy to access. Because of the changeover, the city is not charging late fees for July bills and will not disconnect services for non-payment in the month of July.

Requests for new service or other service orders and emergencies will be handled manually, and then put in the new system the following week. The new bill will have additional features, including a historical water usage graph and more detailed calculations related to water and sewer charges.

These features make the bill easier for customers to understand.

Here's what the new bill will look like:\

You will still be able to ask for payment extensions on disconnect notices.

Payment arrangements have also been adjusted to reduce the payment amount required up front from 50 percent to 25 percent and have extended the payment period from three to four months.

And the amount of the deposit required has been reduced from $150 to $75.

To get more details, you can log on to the city's website.