UPDATE: Citywide boil advisory issued.
SHREVEPORT, LA - Water troubles are causing some headaches for residents in southeast Shreveport.

Erin McCarty
Erin McCarty

The city has issued a boil advisory:

"In response to multiple fire emergencies, scattered water main breaks, and a substantial number of private service line blowouts affecting the water distribution system, the City of Shreveport has expanded its voluntary boil advisory to include the entire city, effective immediately.
William Daniel, Director of Water and Sewerage, emphasized the need for caution in light of significantly low water pressure and possible isolated outages in various areas of the city. Daniel stated, "Due to the challenges posed by recent events, we are taking proactive measures to ensure the safety of our residents." The advisory recommends that residents and businesses boil water for one full minute in a clean container before consuming it, making ice, brushing teeth, or using it for food preparation.
This voluntary boil advisory will remain in effect until samples are collected, analyzed, and cleared by the Department of Water & Sewerage, in coordination with the Louisiana Department of Health."
What If You Have a Busted Line?
"In the event of busted water lines or any other emergency water-related issues, customers are encouraged to contact the Department of Water and Sewerage's emergency line at 318-673-7600. Our dedicated team will respond promptly to address and resolve any urgent matters."
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What Should Residents in those areas do?

City of Shreveport
City of Shreveport of Shreveport
Advisory remains until lab tests clear. We'll notify you when it's safe, approved by the Louisiana Department of Health.
City leaders say "Your safety is our priority."

What If You Have a Broken Line?

Residents who find they have no water at all should turn off your main water valve and wait for the lines to thaw. Once that happens, you can turn the water back on and check for leaks. If you have a leak, turn the water back off and get in touch with a plumber to repair the broken pipes.

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