As the ArkLaTex begins to thaw following this week's snowfall and sub-freezing temperatures, water systems across the area are feeling the strain as more and more residents discover they have broken pipes and, as a result, little or no water pressure.

Barbara Featherston, Shreveport's Water and Sewer Director and John Neilson, Administrator of DeSoto Parish's Water District #1, talk with 101.7 / 710 KEEL's Robert J Wright and Erin McCarty about the problems they face as crews work around the clock to restore service to area customers, as well as what folks can do to assist, mitigate their own damage and keep their monthly bills in check.