It looks like stores across the State of Louisiana have noticed some skimming devices and the Louisiana Department of Children and Family Services (DCFS) is warning all EBT cardholders to change their PIN right away.

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One way to electronically provide government benefits to recipients is through Electronic Benefit Transfers or EBTs. These cards are used in Louisiana. The Louisiana Purchase Card allows its holders to take advantage of discounts at Point-of-Sale (POS) terminals.

With these skimming devices, it looks like it's not only affecting Louisiana but also around the entire country.

The Department of Children and Family Services (DCFS) is advising all EBT cardholders to change their PIN immediately. There are currently no reports of benefit theft from cardholders, but you want to do this as a sense of precaution.

To be safe, DCFS is directly texting EBT cardholders to remind them to update their Personal Identification Numbers (PINs) right away. To further safeguard their benefits, cardholders should alter their PIN every thirty days. It is essential to change the PIN to safeguard benefits and stop illegal access to accounts.


DCFS recommends all EBT cardholders take the following actions:

  • Change your EBT card PIN: Visit or call the EBT customer service line at 1-888-997-1117 as soon as possible. Select a unique PIN that is not easily guessable, avoiding common patterns or personal information.
  • Monitor your EBT card activity: Regularly review your card transactions using the LifeInCheck EBT mobile app or by visiting the official website. Report any suspicious or unauthorized transactions immediately to the EBT customer service line.
  • Be cautious with card usage: When making purchases, be alert and examine the card terminal for any unusual devices or signs of tampering. Shield your PIN entry from view to prevent potential compromise.

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