Viewers are still not happy about what happened at the end of the Players Championship as David Toms was making a run for the title. Here's the letter the KTAL GM put on the TV station's website:

On behalf of KTAL, I want to personally apologize to our loyal ArkLaTex viewers for the problem we had bringing you David Toms’ thrilling finish in the Player’s Championship. Like all of you, I was ready to enjoy NBC’s Sunday coverage and root for our home town hero. Instead, some serious technical difficulties knocked us out of the tournament. No one feels worse about what happened this weekend than those of us who work at KTAL. We take our commitment to serve you as responsible broadcasters seriously. A team of engineers have been working throughout the weekend to fix our problem. Here at the station we’ve been answering your phone calls and responding to your e-mails. We understand your frustration. We feel it ourselves.

Over the last few years, we have spent hundreds of thousands of dollars in upgrading our television station. More major technical upgrades are scheduled for the coming months. We have come a long way. But today we were reminded we still have a ways to go.

Again, we apologize for our technical problem this weekend. We are working hard to get it fixed, and to make sure it doesn’t happen again.

Mark Cummings
General Manager/KTAL

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